2022 NRHA Top 20 Hospital for Patient Satisfaction« Return
St. James Parish Hospital was recognized by the National Rural Health Association as one of the Top 20 Critical Access Hospitals (CAHs) in the nation for Patient Satisfaction.
Top performing Critical Access Hospitals are identified through The Chartis Rural Hospital Performance INDEX which utilizes publicly available data sets to quantify overall hospital performance based on market share, quality, outcomes, patient perspective, cost, charges and finance.
The National Rural Health Association recognizes the nation’s 20 highest ranking Critical Access Hospitals in the Quality and Patient Perspective pillars, naming them a “Best Practice” recipient in the designated category. St. James Parish Hospital was recognized as a Best Practice in Patient Satisfaction.
“Clinical skills can be taught, but the ability to show compassion is a special talent,” said Mary Ellen Pratt, FACHE, St. James Parish Hospital CEO.
“We are blessed to have a clinically excellent team that also treats our patients like family,” said Mary Ellen Pratt.
The National Rural Health Association (NRHA) is a national nonprofit membership organization with more than 20,000 members. The association’s mission is to provide leadership on rural health issues.
About the Chartis Rural Hospital Performance INDEX
The Chartis Rural Hospital Performance INDEX utilizes publicly available data to provide a comprehensive comparison of all rural and Critical Access Hospitals across a continuum of market, value-based and financial performance indicators. By assessing performance across 36 individual indicators and eight pillars of performance, the INDEX brings a rural-relevant perspective to healthcare leaders making strategic and operational decisions. The INDEX is the foundation for many of rural healthcare’s most prominent awards and is used by organizations such as the National Rural Health Association in support of its advocacy and legislative initiatives.