St. James Parish Hospital’s Patient Financial Services team is here to assist you with your billing, insurance and payment questions. Our experienced staff helps with filing claims and works to facilitate the business-end of your hospital experience so that you can focus on your health care. Upon discharge, you will receive an initial statement that includes a summary of your charges.
St. James Parish Hospital’s Patient Financial Services staff works as a patient advocate with insurance companies to alleviate your stress and ensure claims are processed and paid in a timely manner. We are a resource for you through the often-confusing claims and denial process.
As a courtesy to our patients, St. James Parish Hospital will file all necessary third-party payor claims once essential information has been provided to us. We have signed managed care/preferred provider contracts with the insurance carriers below. If you do not see your network here, we welcome you to contact us to verify status or inquire about the possibility of adding a new network.
After a third-party payment has either been received or denied, St. James Parish Hospital will send you a statement of your payment responsibilities. Monthly payment options are available. As needed, we work with patients to provide satisfactory payment schedules. For questions about payment options, call 225-869-5512 option 6.
If you receive certain tests or procedures during your hospital stay, you will receive multiple bills. For example, a patient may receive bills for services performed by a surgeon, or anesthesiologist and a radiologist (physician who reads x-rays). Also, if you have surgery that requires pathology services, you will receive bill for professional interpretation fees from the physician (pathologist) who evaluates the sample. Billing questions of these entities should be addressed to the contact information included on that particular billing statement.
Bill Pay Options
For your convenience, St. James Parish Hospital offers a variety of payment options. To make a payment directly, please visit the Cashier Window located through the main entrance of the hospital. Cash, check, debit cards and credit cards are accepted. This option is available during normal business hours.
We are committed to helping you throughout the financial services process. If you have any questions about your bill or insurance claim, please call 225-869-5512 / option 6.