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CEO Healthcare Column


Facing Challenges with Perseverance   

Despite so many challenges in the last few years, our team faced adversity with perseverance and resilience for our community.

In 2022, we began offering ancillary services in our medical plaza in order for our urgent care, primary care and clinic patients to have x-rays and lab work done conveniently in one place. We expanded access through our patient portal which now offers direct appointment booking, video visits, and online bill pay. We resumed education—CPR, First Aid and Puberty Classes—and offered our $10 screening event while also partnering for community health fairs.

Our work did not go unnoticed. In 2022, our team was recognized by the National Rural Health Association as a Top 20 Critical Access Hospital for Patient Satisfaction, earned 1 of 3 statewide Safety Star Awards from the Louisiana Hospital Association (LHA) Trust Funds and won a Chartis Performance Leadership Award for clinical outcomes and patient perspective scores. Additionally, our community support efforts earned us the “Going the Extra Mile” Award from the Capital Area United Way and recognition as a Relay for Life Top 10 Fundraising Team in Louisiana. Proud is an understatement.

My resolution for 2023 is perpetual—that we can continue caring for you in new and exciting ways.

Cheers to 2023


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