What is a Patient Portal?
Patient Portals are online health management tools that offer patients 24/7, convenient access to their personal health information, improve communication between patients and providers and streamline processes.
St. James Parish Hospital, ER and clinics offer a secure web-based Patient Portal through Cerner Health.
New Cerner Patient Portal
Our upgraded EHR solution utilizes one platform for all patient records. This means that whether you are seen in our ER, have a wellness visit at a clinic or come in for an x-ray, all of your information is housed in one system which you will access through one patient portal.
ONE patient—ONE record—ONE portal
- Patients will be invited to sign up for our new patient portal during registration. Once your email is provided, you will receive an email to create your portal account from St. James Parish Hospital – email@example.com. Please check your junk email folder for the invitation if you do not see it.
- Once enrolled, you can visit sjph.iqhealth.com to log in to view test results, message clinic staff, request refills and pay bills.
- Your patient portal is also accessible via Cerner’s HealtheLife app. Simply download the app and log in using your username and password.
- Patients will also have the option to integrate health information from the Patient Portal into their Apple or Android Health App.
Past Patient Portals & Bills
Before our new Cerner System, patients had two separate portals to access information from the hospital and clinics. If you were previously signed up on our past portals, you can still access them for health information and bills prior to August 23rd (see links below). Health information and bills for visits moving forward will be in the new Cerner portal.
Outstanding bills from August 22nd and earlier, can still be paid online through the past portals. You can also contact us to pay bills by calling 225.869.5512, option 6.