Mission, Vision & Values

Like most hospitals, we are committed to service, safety, professionalism, and privacy but we take pride in offering a special level of care that only a small hospital can provide.

Our size allows us to treat our patients like family and offer an environment that truly feels like home. We believe it is important to offer service with a smile and get to know our patients on a more personal, compassionate level.

Mission

St. James Parish Hospital is committed to enhancing health and wellbeing for all.

Vision

St. James Parish Hospital will champion the pursuit of health by embracing the physical, social and emotional wellbeing of its people.

Values

Compassion: We serve with empathy and sincerely support patients, families and our fellow team members through active listening and always being considerate of one another’s feelings and needs.

Inclusivity: We provide services in a fair, equitable and unbiased way to ensure access for all, strive to meet community needs and offer an accepting environment of belonging where differences are embraced and respectfulness shines.

Integrity: We lead with honesty in every situation, act with high ethical standards and commit to doing what’s right even when no one is looking.

Quality: We aim for excellence in all that we do and consistently offer patient-centered, safe, efficient and effective care.

Agility: We remain focused on both community needs and the everchanging healthcare environment so that we can quickly and effectively adapt to change—both embracing new opportunities and overcoming challenges.

Stewardship: We are good stewards of hospital and public resources by leading initiatives that enhance the wellbeing of our hospital and community, allowing us to continue to offer high quality services to future generations.

Equal Opportunity Provider & Employer

This institution is an equal opportunity provider and employer. In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs). Remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language, etc.) should contact the responsible Agency or USDA’s TARGET Center at 202.720.2600 (voice and TTY) or contact USDA through the Federal Relay Service at 800.877.8339. Additionally, program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form, AD-3027, found online at How to File a Program Discrimination Complaint and at any USDA office or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call 866.632.9992. Submit your completed form or letter to USDA by:

(1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410
(2) fax: 202.690.7442
(3) email: program.intake@usda.gov.

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